*lol* I don’t know what it is about me but everything at the moment seems to involve ten other things to do so I can get the original thing I wanted, completed. (re-reads that to see if it makes sense!)

So I stick the installation disc in and it get nearly all the way through then throws up the error message that it can’t find a file called SKU011.CAB aarrrrghhhh. I retry – still nothing so have to cancel the installation and wait for it to reverse what it’s done.

Hmmmm… what now I thought. Maybe I need to restart my computer. So I do that and STILL did the same think.

Thank gawd for Google! I input the name of the missing file SKU011.CAB and up came lots of forums so I read a few and this was the winning formula!

Thank you to Technotes for your post, outlined below.

Regedit (start menu -> run -> type regedit)

Expand HKEY_LOCAL_MACHINE -> Software -> Microsoft -> Office -> 11.0 -> Delivery

There should be only 1 directory under Delivery, which is your DownloadCode – delete any duplicates and select that directory.

On the right side of the screen, right-click on CDCache. Change the value to 0 (mine was 90000409-6000-11D3-8CFE-0150048383C9). S.

Edit the registry at your own risk.